Contact Us
Contact Us
Have a question? We would love to hear from you.
Ask us a question, get help planning your trip, or send us a suggestion. Write to contact@destination.chat and we usually reply within 24 hours.
For changes, cancellations or refunds, please contact the provider you booked with directly.
Our inbox is always open, in English, Greek, German, French and Spanish. Destination.chat is free to use, with no sign‑up.
Email us
Write to contact@destination.chat. We usually reply within 24 hours.
Send an emailFAQ
Quick answers about how Destination.chat works, how to book and what it costs.
Read the FAQHelp & Info
Why choose us, our travel blog and our privacy and cookies policy, all in one place.
Help & InfoBlog
Travel stories, destination guides and smart tips to help you plan your next trip.
Read the blogHow we can help
Send us your questions about the site, ask for travel advice, or tell us what we could do better. We read every message and usually reply within 24 hours.
We do not sell travel ourselves, so we cannot change or cancel bookings. For anything about a booking, payment or refund, contact the provider you booked with, such as Booking.com, Expedia or GetYourGuide.
You can also follow Destination.chat on Facebook, Instagram, TikTok, YouTube and Pinterest for travel ideas and deals.
Contact FAQ
How can I contact Destination.chat?
By email. Write to contact@destination.chat and we will get back to you.
How quickly do you reply?
Usually within 24 hours. We read every message and reply as soon as we can, usually within one day.
Can you change or cancel my booking?
No, the provider can. Bookings are made on the provider's own website, so changes, cancellations and refunds are handled by that company. Contact them directly.
Can I ask for travel advice?
Yes. Send us your questions about destinations, travel services or our tools, and we will help where we can.
In which languages can I write to you?
Five languages. You can write to us in English, Greek, German, French or Spanish.
Where can I find quick answers?
In our FAQ. Our FAQ page answers the most common questions about how Destination.chat works, how to book and what it costs.
Affiliate Disclosure
Destination.chat is an independent travel platform. Some links on this website are affiliate links. If you book or buy through them, we may earn a small commission - at no extra cost to you.
We only recommend services we genuinely believe are useful for travellers. Commissions never influence our content, and partnership income helps us keep Destination.chat free.
Privacy policy
Behind Destination.chat is a small team of travellers. We only keep anonymous usage data, without identifying cookies. We never see your name, payment details or bookings - those happen on the providers' websites, never here.
When you click a provider link, our partner may store cookies on your device so the booking can be credited to us. We never sell your data. Your rights (EU): you can ask what data we keep, request deletion or withdraw your cookie consent at any time - at contact@destination.chat.
Terms of use
We are an independent website of travel tools and recommendations. We connect you with trusted providers (such as Booking.com and Aviasales), but we don't handle bookings, payments or cancellations - those happen on the provider's website, and any issues are settled between you and them.
We earn a commission when you book through our links, at no extra cost to you. Prices come from third parties and may change. Questions? contact@destination.chat